Today marks the deadline for Walt Disney World Annual Passholders to decide to cancel their passes. Ahead of this, the resort has shared the calculations that will be used to determine how much guests will be refunded.
From Walt Disney World’s website:
- The refund amount, if any, for each pass circumstance is unique and based on factors such as: new or renewal, down payment amount, refunds to date, activation date, etc.
- If the total amount that you paid for your pass(es) (minus any refunds already given and any payments waived, returned or not collected) exceeds the “usable value” (see below) of your pass(es), that excess will be refunded to you.
- The usable value of your pass(es) equals the total sale price of your pass(es) multiplied by the number of days that you could have visited any park prior to March 16 and divided by the total number of access days to any park permitted under the pass(es) at pass activation.
- If you made a payment between July 11, 2020 and August 11, 2020 or a payment between March 14, 2020 and April 4, 2020 that was not already refunded, your refund will be at least the amount of any such payment(s).
Passholders looking to cancel their passes can utilize the personalized link in the email from Disney Destinations on July 14, 2020, or call V.I.PASSHOLDER Support at (407) 939-7277 if paid in full or (888) 701-4100 (Option 3) if on the Monthly Payment Plan by tomorrow, August 11th.