In the wake of the Disney Skyliner accident and evacuations that took place Saturday night, Disney has released an official statement regarding what happened:
“We have a team diligently looking into the cause of the malfunction on the Epcot line of the Disney Skyliner. We have been in contact with the guests, many of whom were on the Skyliner for more than three hours until we were able to restart the system. We express our sincere apologies for the inconvenience and continue to work with each guest individually.”
Originally billed as merely “unexpected downtime”, Disney is now regarding the accident a “malfunction” of the Epcot line. The Disney Skyliner has yet to reopen and will remain closed until further notice.
If you are unfamiliar with the events surrounding the Disney Skyliner accident, around 9:00 PM on Saturday, a photo of piled-up gondolas began to circulate, with many guests taking to social media to divulge that the Disney Skyliner system had unexpectedly stopped, leaving guests trapped for hours. Evacuations then began along the line, but it was a lengthy and tedious process, with some guests requiring medical care upon evacuation. Disney reports that no guests were injured.
If you’re new to the Disney Skyliner system itself, it opened on September 29th to mixed reviews. Early images of inside emergency black box kits inside each gondola revealed that the kits contained glow sticks, packaged water, and human waste containers.
