As the COVID-19 situation continues to change, a re-opening date for most parks is still unknown with the exception of Shanghai Disneyland, which reopened on May 11, and Disney Springs, which began its phased reopening yesterday. As a result, many lingering resort reservations and vacation packages are slowly being cancelled on a week by week basis. Latest reports indicated cancellations up to June 8, but now Disney has issued an official email notification indicating that reservations through June 13 are also being cancelled.
Walt Disney World Resort guests with resort hotel bookings during the week of June 7 to June 13, 2020 are receiving notifications that their stays will be impacted by temporary closures, and they may modify or cancel their Disney Resort hotel reservations or Walt Disney Travel Company packages. Guests who didn’t book directly with Disney should contact their Travel Professional.
To provide guests additional flexibility, all Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through June 30 have been waived. For further assistance with cancelled reservations or to modify an existing reservation, Disney is directing guests to call in or use the chat feature on the Disney World website.
Walt Disney World recently announced that it would only begin accepting reservations for dining and resorts for travel dates starting July 1 and later. However, that is not necessarily indicative of a reopening date for the resort, as has been reiterated by parks officials. Cancellations may continue to occur on a week-by-week basis as the extended closure continues.
