Disney Told To “Try Harder” When Guest Notices Sloppy Details

Via DisDining.com

When it comes to Disney, the devil has always truly been in the details. Walking through the Parks and looking at all of the intricate designs is part of the fun. Meaningful names can be found on the windows of Main Street, U.S.A., hidden Mickey’s are discovered at almost every turn, and small details — like the Evil Queen opening the window above Snow White’s Enchanted Wish in Disneyland — truly bring the Parks to life. Disney has always been known for not overlooking even the smallest parts of their designs.

However, one Guest recently saw something that made a lot of people think that might be changing.

Twitter user Matt (@ST1402toEndor) was in line for Guardians of the Galaxy – Mission: Breakout! at Disney California Adventure Park when he saw something that he thought was unusual. Not long ago, Disneyland Resort introduced the new FastPass system, Disney Genie+. FastPass lanes are now called Lightning Lanes, so the FastPass signage around the Parks has been changed. While the signs are supposed to blend right into the rides, the Guardians of the Galaxy Lightning Lane sign seemed to stick out like a sore thumb.

Disneyland Genie Lightning Lane

Matt took pictures of both the Lightning Lane sign and the Standby Queue sign that had been there. The Lightning Lane sign is clearly a different color, and Matt was unimpressed with Disney’s lack of paying attention to the details.

Many replied to Matt’s tweet saying that they sadly weren’t surprised by what they felt was sloppy work. Johnny (@GrandCalStan) replied that Mission: Breakout! was not the only ride sign to be hastily put together. He had noticed others throughout the Park.

Steevinlove thinks that Disney has gone so downhill that they are beginning to look like a carnival.

While many agreed with Matt, others — like Kylo (@Kettlebellstren) — thought that he shouldn’t be so nit-picky and just enjoy his time at The Happiest Place on Earth.

As of late, some of Disney’s most loyal fans have not been happy with decisions the people at the top — mainly Bob Chapek — have been making. Guests have been claiming that portions are getting smaller, the Parks are being neglected, and Disney is pricing a large number of people out as theme park prices continue to skyrocket. These price hikes and portion cuts come as Disney reported that they have been earning record profits.

Walt Disney World Guest Service Account Returns to Twitter

Walt Disney World guests now have another way to help get assistance with issues at the resort, as the Walt Disney World Guest Service account has returned to Twitter.

The account, which can be found at @WDWGuestService, has begun responding to guests again for the first time since March 12th, 2020, the same day the resort announced it would temporarily close due to the COVID-19 pandemic. When resort hotels reopened beginning in June of that year, a virtual chat with guest services was offered through the My Disney Experience app. Currently, the account has been asking guests to explain their issues via direct message, with only one tweet on their main account (as of the writing of this article) directing guests to @WaltDisneyWorld for official updates.

Follow @WaltDisneyWorld for official updates on all Walt Disney World Resort news! You may also pick up a Times Guide or check My Disney Experience online for Theme Park hours, showtimes and more: https://t.co/crAf6MqLwj pic.twitter.com/kdsUYz6hpw— Walt Disney World Guest Service (@WDWGuestService) May 13, 2021

Still, this should help guests resolve any questions or concerns they may have without having to wait in line at Guest Services in any of the theme parks, though the option remains available.