Update to Disney Cruise Line Health & Safety Policies

UPDATE: SeaMails have been sent to guests who booked through a travel agent on sailings departing from the U.S. Nov. 14, 2022 to Jan. 31, 2023 and all sailings departing on or after Feb. 1, 2023.

Beginning Nov. 14, 2022, for sailings departing from the United States, Disney Cruise Line will no longer require Guests (regardless of vaccination status) to provide proof of a negative COVID-19 test prior to sailing. Disney Cruise Linecontinues to highly recommend that all Guests be fully vaccinated and encourages unvaccinated Guests to take a COVID-19 test two days prior to sailing.

SeaMail for Sailings departing from the U.S. Nov. 14, 2022 to Jan. 31, 2023:

Dear [Guest Who Booked Through a Travel Agent],

All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to the COVID-19 testing requirements for your sailing.

Beginning November 14, 2022, for sailings departing from the United States, Disney Cruise Line will no longer require Guests (regardless of vaccination status) to provide proof of a negative COVID-19 test prior to sailing. Disney Cruise Line continues to highly recommend that all Guests be fully vaccinated and encourages unvaccinated Guests to take a COVID-19 test two days prior to sailing.

As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.

Guests booked on sailings departing from the U.S. November 14, 2022, through January 31, 2023, may modify or cancel their sailing by November 13, 2022 without any Disney-imposed cancellation fees. Please contact your travel agent for details on how to cancel or modify your booking. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after November 14, 2022.

Guest must complete Online Check-in beginning 30 days prior to their sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.

We look forward to welcoming you aboard soon.

Sincerely,

The Cast and Crew

Disney Cruise Line

SeaMail for All Sailings Departing on or after Feb. 1, 2023:

Dear [Guest Who Booked Through a Travel Agent],

All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to the COVID-19 testing requirements for your sailing. 

Beginning November 14, 2022, for sailings departing from the United States, Disney Cruise Line will no longer require Guests (regardless of vaccination status) to provide proof of a negative COVID-19 test prior to sailing. Disney Cruise Line continues to highly recommend that all Guests be fully vaccinated and encourages unvaccinated Guests to take a COVID-19 test two days prior to sailing. 

For sailings departing from International destinations, Disney Cruise Line adheres to the local laws, regulations and protocols in place, including those related to health and safety. Guests on these will be notified of any specific requirements closer to their sail date. In addition, we recommend that Guests review and stay up to date with any cruise-specific requirements, restrictions or recommendations that may be in place for travel to destinations outside of the United States. 

As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions. 

Guests booked on sailings departing from the U.S. on or after February 1, 2023, may modify or cancel their sailing by November 17, 2022 without any Disney-imposed cancellation fees. Please contact your travel agent for details on how to cancel or modify your booking. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after November 18, 2022. 

We look forward to welcoming you aboard soon.

Sincerely, 

The Cast and Crew

Disney Cruise Line

Update to Disney Cruise Line Health and Safety Protocols

Today, August 15, Disney Cruise Line announced an update to our Health and Safety Protocols regarding vaccination requirements.

COVID-19 Vaccination: For sailings departing US and Canadian ports through September 1, 2022, Disney Cruise Line requires Guests ages 5 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the US Centers for Disease Control and Prevention (CDC).

Beginning September 2, 2022, for sailings departing US and Canadian ports, Disney Cruise Line will require Guests ages 12 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the CDC. In consideration of CDC guidance, Disney Cruise Line highly recommends that Guests ages 11 and younger be fully vaccinated before sailing.

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types for Guests ages 5 and older: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).

For Guests ages 5 and older, the Centers for Disease Control and Prevention (CDC) defines fully vaccinated as 14 days after receiving one of the following:

  • A single dose of an accepted 1-dose vaccine.
  • The second dose of an accepted 2-dose vaccine.
  • The full series of an active (not placebo) COVID-19 vaccine in the US-based AstraZeneca or Novavax COVID-19 vaccine trials.
  • The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart).

Disney Cruise Line accepts Pfizer and Moderna for Guests ages 4 and younger; Sinopharm (BBIBP-CorV, VeroCell) for Guests ages 3 through 4; and Sinovac (CoronaVac) for Guests ages 6 months to 3 years old.

For Guests ages 4 and younger, the CDC defines fully vaccinated as receiving one of the following:

  • 3 doses of Pfizer: the second dose administered 21 days after the first; and the third dose administered 56 days after the second.
  • 2 doses of Moderna: the second dose administered one month after the first.
  • 2 doses of Sinopharm BBIBP-CorV (VeroCell): the second dose administered 21-28 days after the first.
  • 2 doses of Sinovac-CoronaVac: the second dose administered 14-28 days after the first.

COVID-19 Testing For Guests Fully Vaccinated: Fully vaccinated Guests on sailings departing US and Canadian ports must provide proof of a negative COVID-19 test result (paid for by the Guest) taken one to 2 days before setting sail to be exempt from embarkation testing at the terminal. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms that you are negative for COVID-19 prior to traveling to the terminal. Pre-trip test results must be uploaded into the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day.

Antigen tests must be completed using a proctored in-person or telehealth service and come with digital results that can be uploaded to the Safe Passage website. A nucleic acid amplification test (NAAT) or PCR test also is acceptable. Guests can purchase COVID-19 tests through the Inspire Diagnostics Safe Passage website, or obtain a test from any independent online testing supplier or pharmacy.

Fully vaccinated Guests who upload their pre-trip test results to the Safe Passage website by midnight prior to embarkation day will be exempt from embarkation testing. Fully vaccinated Guests who do not upload test results by midnight prior to embarkation day must be tested at the terminal on embarkation day before boarding the ship and will be charged for the cost of the test. Guests with positive COVID-19 test results are required to complete a second confirmatory test. Guests with confirmed positive test results—as well as those sharing the same stateroom and other close contacts—will be denied boarding.

The cost of embarkation tests for fully vaccinated Guests will be $74.00 (USD) plus tax for the initial antigen test, and, if needed, $125.00 (USD) plus tax for a confirmatory PCR test, charged at the time of service. For Canada sailings, the cost of embarkation tests for fully vaccinated Guests will be $95.00 (CAD) plus GST for the initial antigen test, and, if needed, $160.00 (CAD) plus GST for a confirmatory PCR test, charged at the time of service.

COVID-19 Testing For Guests Not Fully Vaccinated: Guests who are not fully vaccinated must provide proof of a negative COVID-19 test taken one to 3 days before the sail date. The test should be a Nucleic Acid Amplification Test (NAAT), a rapid PCR test or a lab-based PCR test. Rapid antigen tests are not accepted. This will be the first of 2 tests required for Guests not fully vaccinated; the second test will be conducted at the terminal on embarkation day.

Guests who are not fully vaccinated are required to complete a COVID-19 test at the terminal prior to boarding on embarkation day (paid for by Disney Cruise Line). Guests with positive COVID-19 test results are required to undergo a second confirmatory test. Guests with confirmed positive test results—as well as those sharing the same stateroom and other close contacts—will be denied boarding.

Upload Proof of Vaccination and/or COVID-19 Test Results: In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination or negative COVID-19 test results on the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. Inspire Diagnostics is Disney Cruise Line’s third-party partner for COVID-19 testing and vaccination verification. To learn more about how to provide proof of negative COVID-19 test result, please visit disneytraveltradeinfo.com/dcl

Back-to-Back Sailings: All Guests on consecutive, back-to-back sailings, regardless of age and vaccination status, will be required to complete a COVID-19 test between sailings, paid for by Disney Cruise Line.

Guests Recently Recovered from COVID-19: In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit disneytraveltradeinfo.com/dcl

The following SeaMail was sent to guests on Disney Wonder, Disney Dream, Disney Fantasy or Disney Wish sailings between Sept. 2, 2022 and Dec. 31, 2022: 

Dear [Guest who booked with a Travel Agent],

All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to the COVID-19 vaccination and testing requirements for your sailing.

Beginning September 2, 2022, for sailings departing U.S. and Canadian ports, Disney Cruise Line will only require Guests ages 12 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the U.S. Centers for Disease Control and Prevention (CDC). In consideration of CDC guidance, Disney Cruise Line highly recommends that Guests ages 11 and younger be fully vaccinated before sailing.

As a reminder, for sailings departing U.S. and Canadian ports before September 2, 2022, Disney Cruise Line will still require Guests ages 5 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the CDC.

COVID-19 Vaccination Requirements

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types for Guests ages 5 and older: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).

For Guests ages 5 and older, the CDC defines fully vaccinated as 14 days after receiving one of the following:

  • A single dose of an accepted 1-dose vaccine
  • The second dose of an accepted 2-dose vaccine
  • The full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
  • The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts only the following vaccines for Guests ages 4 and younger: Pfizer, Moderna, Sinopharm BBIBP-CorV (VeroCell), and Sinovac-CoronaVac.

For Guests ages 4 and younger, the CDC defines fully vaccinated as 14 days after receiving one of the following:

  • Three doses of Pfizer: the second dose administered 21 days after the first; and the third dose administered 56 days after the second
  • Two doses of Moderna: the second dose administered one month after the first
  • Two doses of Sinopharm BBIBP-CorV (VeroCell): the second dose administered 21-28 days after the first
  • Two doses of Sinovac-CoronaVac: the second dose administered 14-28 days after the first

COVID-19 Testing for Guests who are Fully Vaccinated

Pre-Trip Testing: Fully vaccinated Guests on sailings departing U.S. and Canadian ports must provide proof of a negative COVID-19 test result (paid for by the Guest) taken 1-2 days before setting sail. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms that you are negative for COVID-19 prior to traveling to the terminal. Pre-trip test results must be uploaded into the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day. Inspire Diagnostics is Disney Cruise Line’s third-party partner for vaccination verification and COVID-19 testing.

Antigen tests must be completed using a proctored telehealth service and come with digital results that can be uploaded to the Safe Passage website. A nucleic acid amplification test (NAAT) or PCR test also is acceptable. Guests can purchase COVID-19 tests through the Inspire Diagnostics Safe Passage website, or obtain a test from any independent testing supplier.

Embarkation Day Testing: Fully vaccinated Guests who upload their pre-trip test results to the Safe Passage website by midnight prior to embarkation day will be exempt from embarkation testing. Fully vaccinated Guests who do not upload test results by midnight prior to embarkation day must be tested at the terminal on embarkation day before boarding the ship and will be charged for the cost of the test. Guests with positive COVID-19 test results are required to complete a second confirmatory test. Guests with confirmed positive test results—as well as those sharing the same stateroom and other close contacts—will be denied boarding.

The cost of embarkation tests for fully vaccinated Guests will be $74.00 (USD) plus tax for the initial antigen test, and, if needed, $125.00 (USD) plus tax for a confirmatory PCR test, charged at the time of service. For Canada sailings, the cost of embarkation tests for fully vaccinated Guests will be $95.00 (CAD) plus GST for the initial antigen test, and, if needed, $160.00 (CAD) plus GST for a confirmatory PCR test, charged at the time of service.

COVID-19 Testing for Guests who are Not Fully Vaccinated

Pre-Trip Testing: Guests who are not fully vaccinated must provide proof of a negative COVID-19 test taken 1-3 days before the sail date. The test should be a Nucleic Acid Amplification Test (NAAT), a rapid PCR test or a lab-based PCR test. Rapid antigen tests are not accepted. This will be the first of two tests required for unvaccinated Guests; the second test will be conducted at the terminal on embarkation day. 

Embarkation Day Testing: Guests who are not fully vaccinated are required to complete a COVID-19 test at the terminal prior to boarding on embarkation day (paid for by Disney Cruise Line).

Upload Proof of Vaccination and COVID-19 Test Results to Safe Passage Website

In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination and negative COVID-19 test results on the Inspire Diagnostics Safe Passage website by midnight prior to their sailing. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.

After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” or “Clear to Sail” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port.

It is also recommended that Guests bring a copy of their proof of vaccination and negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132.

Guests Recently Recovered from COVID-19

In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.

Face Coverings

Face coverings are not required for Guests outdoors while on board the ship and at designated locations on Castaway Cay. Face coverings are optional in most indoor locations throughout the ship. We continue to strongly recommend unvaccinated guests wear a face covering in all indoor locations. Face coverings are optional on motorcoach transportation and in the cruise terminal and may be required in ports of call based on local government requirements. Face coverings are required in all testing areas.

Online Check-in

You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.

As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.

Guests booked on the Disney WonderDisney Dream, Disney Fantasy or Disney Wish September 2, 2022 through December 31, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by August 29, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after August 30, 2022.

We look forward to welcoming you aboard soon.

Sincerely,

The Cast and Crew
Disney Cruise Line

The following SeaMail was sent to guests with Disney Magic sailings between Sept. 30, 2022 and Dec. 31, 2022:

Dear [Guest who booked with a Travel Agent],

All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to the COVID-19 vaccination and testing requirements for your sailing.

Beginning September 2, 2022, for sailings departing U.S. and Canadian ports, Disney Cruise Line will only require Guests ages 12 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the U.S. Centers for Disease Control and Prevention (CDC). In consideration of CDC guidance, Disney Cruise Line highly recommends that Guests ages 11 and younger be fully vaccinated before sailing.

COVID-19 Vaccination Requirements

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types for Guests ages 5 and older: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).

For Guests ages 5 and older, the CDC defines fully vaccinated as 14 days after receiving one of the following:

  • A single dose of an accepted 1-dose vaccine
  • The second dose of an accepted 2-dose vaccine
  • The full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
  • The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts only the following vaccines for Guests ages 4 and younger: Pfizer, Moderna, Sinopharm BBIBP-CorV (VeroCell), and Sinovac-CoronaVac.

For Guests ages 4 and younger, the CDC defines fully vaccinated as 14 days after receiving one of the following:

  • Three doses of Pfizer: the second dose administered 21 days after the first; and the third dose administered 56 days after the second
  • Two doses of Moderna: the second dose administered one month after the first
  • Two doses of Sinopharm BBIBP-CorV (VeroCell): the second dose administered 21-28 days after the first
  • Two doses of Sinovac-CoronaVac: the second dose administered 14-28 days after the first

COVID-19 Testing for Guests who are Fully Vaccinated

Pre-Trip Testing: Fully vaccinated Guests on sailings departing U.S. and Canadian ports must provide proof of a negative COVID-19 test result (paid for by the Guest) taken 1-2 days before setting sail. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms that you are negative for COVID-19 prior to traveling to the terminal. Pre-trip test results must be uploaded into the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day. Inspire Diagnostics is Disney Cruise Line’s third-party partner for vaccination verification and COVID-19 testing.

Antigen tests must be completed using a proctored telehealth service and come with digital results that can be uploaded to the Safe Passage website. A nucleic acid amplification test (NAAT) or PCR test also is acceptable. Guests can purchase COVID-19 tests through the Inspire Diagnostics Safe Passage website, or obtain a test from any independent testing supplier.

Embarkation Day Testing: Fully vaccinated Guests who upload their pre-trip test results to the Safe Passage website by midnight prior to embarkation day will be exempt from embarkation testing. Fully vaccinated Guests who do not upload test results by midnight prior to embarkation day must be tested at the terminal on embarkation day before boarding the ship and will be charged for the cost of the test. Guests with positive COVID-19 test results are required to complete a second confirmatory test. Guests with confirmed positive test results—as well as those sharing the same stateroom and other close contacts—will be denied boarding.

The cost of embarkation tests for fully vaccinated Guests will be $74.00 (USD) plus tax for the initial antigen test, and, if needed, $125.00 (USD) plus tax for a confirmatory PCR test, charged at the time of service. For Canada sailings, the cost of embarkation tests for fully vaccinated Guests will be $95.00 (CAD) plus GST for the initial antigen test, and, if needed, $160.00 (CAD) plus GST for a confirmatory PCR test, charged at the time of service.

COVID-19 Testing for Guests who are Not Fully Vaccinated

Pre-Trip Testing: Guests who are not fully vaccinated must provide proof of a negative COVID-19 test taken 1-3 days before the sail date. The test should be a Nucleic Acid Amplification Test (NAAT), a rapid PCR test or a lab-based PCR test. Rapid antigen tests are not accepted. This will be the first of two tests required for unvaccinated Guests; the second test will be conducted at the terminal on embarkation day. 

Embarkation Day Testing: Guests who are not fully vaccinated are required to complete a COVID-19 test at the terminal prior to boarding on embarkation day (paid for by Disney Cruise Line).

Upload Proof of Vaccination and COVID-19 Test Results to Safe Passage Website

In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination and negative COVID-19 test results on the Inspire Diagnostics Safe Passage website by midnight prior to their sailing. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of

your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.

After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” or “Clear to Sail” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port.

It is also recommended that Guests bring a copy of their proof of vaccination and negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132.

Guests Recently Recovered from COVID-19

In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.

Face Coverings

Face coverings are not required for Guests outdoors while on board the ship and at designated locations on Castaway Cay. Face coverings are optional in most indoor locations throughout the ship. We continue to strongly recommend unvaccinated guests wear a face covering in all indoor locations. Face coverings are optional on motorcoach transportation and in the cruise terminal and may be required in ports of call based on local government requirements. Face coverings are required in all testing areas.

Online Check-in

You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.

As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.

Guests booked on the Disney Magic September 30, 2022 through December 31, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by August 29, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after August 30, 2022.

We look forward to welcoming you aboard soon.

Sincerely,

The Cast and Crew
Disney Cruise Line

Disney Cruise Line Health and Safety Update

Following recently updated guidance from the U.S. Centers for Disease Control and Prevention, we have updated our face covering requirements for sailings originating from a U.S. port of departure. Beginning March 11, face coverings on Disney Cruise Line will become optional in most indoor locations throughout our ships.

Guests ages 2 and up, including those who are fully vaccinated against COVID-19, will still be required to wear face coverings in the Walt Disney Theatre. Guests under 5 years of age who are currently ineligible to be vaccinated will be required to wear face coverings in Youth Activities spaces and in the Bibbidi Bobbidi Boutique; and, while not required, we continue to strongly recommend these Guests wear a face covering in all other indoor locations.

Face coverings may be required in ports of call based on local government requirements, including in some areas at Disney Castaway Cay. Masks should also be worn in the cruise terminal during the boarding and screening process, as well as during disembarkation.

The below SeaMail will be sent to Guests on the following sailings beginning at 1 p.m. today:

  • Disney Wonder – March 11 to April 17, 2022
  • Disney Magic – March 11 to May 8, 2022
  • Disney Fantasy – March 11 to May 28, 2022
  • Disney Dream – March 11 to May 30, 2022

For more information, please visit the Disney Cruise Line Know Before You Go page.

 
Dear [Guests on Travel Agent Bookings],

All of us at Disney Cruise Line hope you and your family are staying well. Considering recently updated guidance from the U.S. Centers for Disease Control and Prevention, we have updated our face covering requirements for sailings originating from a U.S. port of departure, including your upcoming sailing:

  • For sailings beginning March 11, 2022, face coverings on Disney Cruise Line will become optional in most indoor locations throughout our ships. Guests ages 2 and up, including those who are fully vaccinated against COVID-19, will still be required to wear face coverings in the Walt Disney Theatre.
  • Guests under 5 years of age who are currently ineligible to be vaccinated will be required to wear face coverings in Youth Activities spaces and in the Bibbidi Bobbidi Boutique; and, while not required, we continue to strongly recommend these Guests wear a face covering in all other indoor locations.
  • As previously shared, face coverings are not required in outdoor locations while onboard our ships.

Face coverings may be required in ports of call based on local government requirements, including in some areas at Disney Castaway Cay. Masks should also be worn in the cruise terminal during the boarding and screening process, as well as during disembarkation. Please be sure to review the information available on the Know Before You Go section of our website for answers to many frequently asked questions.

We appreciate you sailing with us and look forward to welcoming you aboard.

Sincerely,

The Cast and Crew
Disney Cruise Line 

Important Health & Safety Update

Via Disney Destinations

We are adapting our health and safety guidelines based on guidance from health and government officials, and will require Cast Members and Guests ages 2 and up, to wear face coverings in all indoor locations at Walt Disney World Resort and Disneyland Resort beginning Friday, July 30, regardless of vaccination status. At Walt Disney World Resort, this includes upon entering and throughout all attractions and in enclosed transportation vehicles, including shuttles, buses, monorails and at Disney Skyliner.

To help your Clients plan and prepare for their next trip to Walt Disney World Resort or Disneyland Resort, you can share the  “Know Before You Go” information with them by using the updated “Know Before You Go” microsite – disneytraveltradeinfo.com/wdw or disneytraveltradeinfo.com/dlr. We recommend that you check back on the website often, as information continues to be updated.