Guests and Cast Members Forced Out of Magic Kingdom Hotel in Mass Evacuation

The days between Christmas and New Year’s Eve and Day are often uneventful, especially when compared to the exciting, high-energy days leading up to December 25. Thousands upon thousands of Disney fans often try to curb their boredom by visiting the Walt Disney World Resort during that time, and such a visit makes for some truly amazing holiday memories.

But regardless of the date on the calendar, life and time march on, and interesting–and sometimes alarming, unexpected–things are often just a moment away, even at Disney World. Such was the case on Wednesday morning when Guests of Disney’s Contemporary Resort began reporting on social media about a major evacuation taking place at the Resort Hotel.

Twitter user @LostBrosTweets was trying to enjoy breakfast at the Contemporary when he heard about the evacuation. In the short clip he included with his tweet, alarms can be heard in the background. He tweeted, “BRB, the entire main building of the Contemporary Resort is getting evac’d [right now].”

Carla Lemieux (@travelingmom92) was also there to witness some of the action leading to the evacuation of the Contemporary. She tweeted, “Contemporary Resort currently being evacuated into the parking lot, including employees. Fire trucks present, and alarms going off for about 30 min.”

Disney describes the Contemporary Resort Hotel as a deluxe Resort and invites Guests to “retreat to this ultra-modern Disney Resort hotel and discover award-winning dining, spectacular views, and dazzling pools. Whether you’re staying in the iconic A-frame Contemporary tower or the nearby Garden Wing, you can walk to Magic Kingdom’s main gate or catch the Resort Monorail as it breezes through the tower. Inside, a 90-foot-tall mural by Disney Legend Mary Blair—responsible for the distinct look and feel of the “it’s a small world” attraction—celebrates the Grand Canyon and the American Southwest.”

Hundreds of Guests are forced to use ladders, evacuate Kilimanjaro Safari trucks

Guests enjoying a popular attraction at Disney’s Animal Kingdom were met with an unexpected turn of events that led to them disembarking the ride vehicle and walking back to the loading zone.

Kilimanjaro Safaris is one of the most popular, family-friendly attractions at Disney’s Animal Kingdom. Disney must have known that the majority of Guests probably won’t have the opportunity to travel to the savannas of Africa and go on safari. So Disney brought the safari to them.

As part of the attraction, Guests board large trucks that have been outfitted to create a more rough-and-tumble ride experience as the trucks follow a pathway through different animal areas that are reminiscent of the different settings in Africa, such as the African savanna. Guests are treated to views of wildlife roaming freely, as more than 30 species of animals are featured on the safari experience, including the okapi, cheetah, hyena, lion, greater Kudu, the springbok, hippos, white rhinos, and more.

It’s a relaxing attraction for wildlife lovers of all ages that provides a much-needed break from the busy-ness of the parks and from the miles of walking Guests do in a day at Disney. That is, until something goes wrong.

Because the attraction is centered around wildlife, things don’t always go as planned. When sleepy giraffes decide to take their afternoon siestas by standing directly in the way of Disney’s safari trucks, there’s not much that can be done, except for the exercise of patience. If the animals stay on the pathway for a long time, animal keepers will often arrive to offer them a bite of their favorite snack, thus enticing them to move away from the pathway so trucks can continue chauffering Guests throughout the experience.

But occasionally, there are issues that don’t involve the wildlife, like this one.

A video posted by @purely_katelin shows the pathway lined with Disney safari trucks as far as can be seen. Guests from each truck are being evacuated from the vehicles and are asked to use a ladder to disembark from the trucks. (They sit up much higher off the ground than you might think!)

evacuation kilimanjaro safaris

It’s a chaotic scene as Guests climb out of the trucks and gather around moving toward Cast Members who are working to give instructions throughout the evacuation, and it’s clear that neither the Guest with the camera or anyone near her really knows the cause for the evacuation. At one point in the video, @purely_katelin says that they were stuck in the lions’ area of the attraction for 40 minutes before the evacuation.

A Cast Member can also be heard saying, “put those cameras away for me please,” as she directs Guests as they leave the vehicles. Guests have to walk through the cattle guards that provide boundaries for the animals so they are contained in designated areas of the experience. Soon it becomes clear that Guests are going to have to “walk the rest of the way” through the safari. Still, no one knows why, until a little later . . .

As Guests file past the safari truck at the front of the line of vehicles, it becomes very apparent that a problem with the lead vehicle has caused the complete traffic jam in Africa that day. The lead truck was disabled, and vehicles behind it were unable to move forward because the pathway is only wide enough for one vehicle to pass at a time.

It’s difficult when something goes awry at the Parks, but Cast Members are usually very helpful in moving Guests to safety and ensuring that during a less-than-magical time, the magic is completely spoiled. Here’s hoping Katelin and all the Guests who evacuated went on to have a great day and a “wild” time at Animal Kingdom!

Boy jumps out of Splash Mountain attraction

It may be called the “Laughing Place,” but Guests weren’t laughing about this incident at Disneyland Park.

And it probably felt a bit uncertain and chaotic for Guests at the Disneyland Resort when a young boy disembarked the log flume at the Splash Mountain attraction and refused to get back into the ride vehicle.

If you’re a frequent Guest of any of the Disney Parks, it’s more than probable that you’ve been aboard a ride when it had to stop suddenly. This happens quite often at Space Mountain and also at The Haunted Mansion, so much so that there’s even a nod to the frequent ride interruptions at the Haunted Mansion attraction in the Muppets Haunted Mansion film that debuted in October of last year.

Usually, the stop is only temporary, and Guests are able to continue enjoying the attraction. Such was the case during this incident.

According to Guests who witnessed the incident, the log flume ride at Splash Mountain had stopped for about 15 minutes, and that’s when the young boy jumped out of the ride vehicle to stand on a flat area of the attraction where Guests are not permitted.

For reasons unknown, the child wouldn’t return to his seat inside the ride vehicle. Because of this, Guests were stuck waiting on the child to change his mind. His parents, who were also Guests aboard the ride vehicle began to encourage him to return to his seat. After some pleading on their part, the child finally proceeded to the log flume and got back into his seat.

It was after this point that the ride had to undergo a full evacuation. Each of the Guests aboard the ride vehicle was forced to disembark, and each was given a pass to experience another attraction at Disneyland.

It’s not clear why the boy disembarked the boat. Perhaps he was fearful of the final 5-story drop. Thankfully, no one was hurt, and each of the Guests aboard the attraction evacuated safely.