Disney Cruise Line Giving Additional 25% Cruise Credit Offer On Canceled Or Modified Cruises Through May 17th

As the world continues to face the Coronavirus (COVID-19) pandemic, Disney Cruise Line announced last week that that they had extended their suspension of departures through May 17th. Previously, departures had only been suspended up until April 28th. Now, guests are being offered an additional 25% cruise credit on their cancelled or modified cruises.

Disney Cruise Line is reaching out to guests who were originally booked on a Disney Dream, Disney Fantasy, or Disney Magic sailing that was scheduled to depart between April 29 and May 17, 2020, and who moved their sail date due to concerns about the new coronavirus (COVID-19). Since then, with the wellbeing of its guests and team members as its top priority and in line with direction from health experts and government officials, Disney Cruise Line has cancelled these sailings.

Disney Cruise Line would now like to offer guests an additional future cruise credit equal to 25% of the original voyage fare to use toward the reservation they modified. Once the modified reservation is paid in full, any remaining future cruise credit will be applied to their shipboard account as a non-refundable onboard credit. Please note that this means guests who moved a sail date or selected a placeholder date between January 30 and April 10 on a cancelled Disney Dream, Disney Fantasy or Disney Magic sailing through May 17, 2020, are offered an additional future cruise credit of 25% of the original voyage fare to use toward the reservation modified.

If your circumstances have changed and you would now like to cancel your reservation you may do so for a full refund of the original voyage fare paid. To take advantage of this offer, please contact a member of the Disney Cruise Line reservation team at 1-866-325-2112 or 407-566-3510. Guests requesting a refund should know that any refunds will be processed in the normal course of business, but may be delayed due to the high volume.

For guests who cancelled their reservation during the same time frame, Disney Cruise Line is automatically refunding any cancellation fees that may have been charged. This refund will be processed back to the original form of payment, but may be delayed due to the high volume.

The future cruise credit is equal to 25% of the original voyage fare and is only valid for sailings departing within 15 months of their original sailing. Your original reservation must be paid in full to be eligible for the future cruise credit. The future cruise credit is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the future cruise credit has been applied. If you end up not being able to use the future cruise credit, you will be eligible for a refund up to the amount of their original voyage fare. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a future cruise credit are not eligible for an additional future cruise credit.

Below is a list of impacted sailings:

Disney Fantasy

  • 7-Night Eastern Caribbean from Port Canaveral 5/2
  • 7-Night Western Caribbean from Port Canaveral 5/9
  • 7-Night Eastern Caribbean from Port Canaveral 5/16

Disney Dream

  • 3-Night Bahamas from Port Canaveral  5/1
  • 4-Night Bahamas from Port Canaveral  5/4
  • 3-Night Bahamas from Port Canaveral  5/8
  • 4-Night Bahamas from Port Canaveral 5/11
  • 3-Night Bahamas from Port Canaveral  5/15

Disney Magic

  • 4-Night Bahamas from Miami 4/30
  • 4-Night Bahamas from Miami 5/4
  • 3-Night Bahamas from Miami 5/8
  • 12-Night Transatlantic from Miami to Barcelona 5/11

Virtual Viewing: Beauty and The Beast From Disney Cruise Line

How exciting! If you’ve been on the Disney Dream Cruise Ship, you likely experienced the live performance of Beauty and the Beast. While watching it, it’s hard to believe such an impressive Broadway-style show is being held on the big blue! Now, Disney Cruise Line is bringing the entertainment right to our homes. Check out the details and video below from DisneyParksBlog:

It is with deepest pride and greatest pleasure that we welcome you to celebrate “Beauty and the Beast,” Disney Cruise Line-style! From our crew to yours, here is a roundup of enchanted fun and entertainment for the entire family to enjoy.

VIDEO: From the Walt Disney Theatre: Disney Cruise Line’s “Beauty and the Beast”

This first-of-its-kind video from Disney Cruise Line gives your family a front-row seat to the beloved story with favorite moments from our award-winning Broadway-style production. This previously recorded video features the opening cast from the show’s debut.

So without further ado, we invite you to relax and pull up a chair as we proudly present scenes from “Beauty and the Beast” on the Disney Dream!

DIY Craft: Napkin Folding – It’s fine dining we suggest!

Your Disney Cruise Line-themed evening wouldn’t be complete without a special dining experience! Make your dinner magical with sophisticated napkin art. Check out our step-by-step guide, and you’ll have the napkins freshly pressed (and folded) in no time!

In this guide, you’ll discover how to transform a napkin into a tuxedo jacket. Set the table with this folded masterpiece, and your family will certainly notice there’s something there that wasn’t there before.  

DIY Cooking: We proudly present … your dinner recipe

We’ve partnered with Disney Family to present a “Beauty and the Beast”-inspired recipe that is fun and easy to make using simple ingredients. Prepare (and serve with flair) the “Enchanted Rose Pizza.” You won’t have to venture to the forbidden west wing to try this yummy dish!

We encourage you to share your family’s “Beauty and the Beast” and Disney Cruise Line-themed evening. Post your photos using #DisneyCruiseLife and #DisneyMagicMoments.

Until next time…Au revoir!

Disney Cruise Line Cancels Departures Through April 28th Due To Pandemic

As the world continues to face the Coronavirus (COVID-19) pandemic, Disney Cruise Line has announced that they have extended their suspension of departures until Tuesday, April 28th. Previously, departures had only been suspended up until April 12th.

In fall 2019, the Disney Magic sails to Bermuda, Bahamas and Canada from New York, followed by Bahamian and Caribbean voyages from Miami. Aboard the Disney Magic, guests can experience new spaces and experiences, including dining at Rapunzel’s Royal Table. (Matt Stroshane, photographer)

From Disney Cruise Line’s COVID-19 landing page:

With the wellbeing of our Guests and team members as our top priority and in line with direction from health experts and government officials, Disney Cruise Line has decided to extend the suspension of all new departures through Tuesday, April 28, 2020.

Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from us outlining details and next steps.

Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-2112 or (407) 566-3510.

Below is a list of impacted sailings:

Disney Magic

March 14-19

March 19-23

March 23-28

March 28-April 2

April 2-6

April 6-11

April 11-16

April 20-25

April 25-30

Disney Wonder

March 20-25

March 25-29

March 29-April 5

April 5-10

April 10-12

April 12-19

April 24-29

Disney Dream

March 16-20

March 20-23

March 23-27

March 27-30

March 30-April 3

April 3-6

April 6-10

April 10-13

April 13-17

April 17-20

April 20-24

April 24-27

April 27-May 1

Disney Fantasy

March 14-21

March 21-29

March 29-April 4

April 4-11

April 11-18

April 25-May 2

Temporary Cancellation Policy Update

Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.

All Guests scheduled to depart on the Disney Magic between April 29, 2020 and May 8, 2020 and on the Disney Dream, Disney Fantasy and Disney Wonder between April 29, 2020 and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

Disney Cruise Line Coronavirus (COVID-19) Additional Information

Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:

  • Training for all of our Crew Members on how best to prevent the spread of illness onboard.
  • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
  • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
  • Cleaning of all staterooms twice a day and additional disinfection when necessary.
  • Discontinuing self-service at buffet locations.
  • Regular communication to Guests and Crew Members regarding how to prevent illness.
  • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
  • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.

According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.

Updates will be posted online as new information becomes available and Guests with specific questions may reach out to our Call Center at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.

Walt Disney World, Disneyland, & Disney Cruise Line All To Close for March

Following very shortly after the announcement of the temporary closure of Disneyland Resort, Disney has now announced the closure of the Walt Disney World Resort.

The official Twitter announcement from Disney Parks News is as follows:

We will be sure to keep you informed of any updates we receive on this historic closure.

Stay safe, be smart, and keep on top of hygiene Disney fans!

Disney Cruise Line Issues A Travel Alert

The widespread concern of Coronavirus/COVID-19 has many of us Disney Cruise Line fans asking questions. Please review the Disney Cruise Line Coronavirus (COVID-19) Travel Alert updated as of March 6, 2020 below as reported on the Disney Cruise Line website:

In fall 2019, the Disney Magic sails to Bermuda, Bahamas and Canada from New York, followed by Bahamian and Caribbean voyages from Miami. Aboard the Disney Magic, guests can experience new spaces and experiences, including dining at Rapunzel’s Royal Table. (Matt Stroshane, photographer)

Information on Coronavirus Disease 2019 continues to evolve quickly and Disney Cruise Line is closely following guidance from health officials and authorities in the ports of call we visit. We are also committed to keeping our Guests informed and updated, and are happy to address any questions our Guests have in advance of their cruise vacations and once they’re onboard.

The health and safety of our Guests, as well as that of our Crew Members, is our primary focus. We are taking precautionary steps and have implemented the following guidelines, which will likely continue to evolve as more information becomes available:

  • Currently, any Guest or Crew Member who has traveled from, to or through China, including Hong Kong and Macau, South Korea, Italy, Iran or Japan, within 14 days of departure will not be able to board our ships.
  • Any Guest or Crew Member who has been in contact with someone from these areas, including Guests with connecting flights in these locations, also will not be able to board, nor will anyone who has helped care for someone suspected of having or diagnosed with the coronavirus (COVID-19), or who is currently subject to health monitoring for possible exposure. Guests who have air travel booked through Disney Cruise Line will automatically have their flights rebooked on an alternate route. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.
  • As is always our practice, we screen all Guests and Crew Members before they board, and anyone who feels unwell with gastrointestinal or flu-like symptoms (fever over 100.4º F, chills, cough or difficulty breathing) will not be permitted to sail.
  • In addition, all Guests and Crew Members will have their temperature checked by a nurse with a no touch thermometer prior to boarding, regardless if they are symptomatic or feel unwell. Additional medical screening will be required for anyone with a temperature of 100.4º F or greater, and they along with their travel party may be unable to sail.
  • For cruises that include a stop in Nassau or Castaway Cay, please note that The Bahamas will not allow anyone to disembark in any Bahamian port if they have been to China, South Korea, Italy or Iran in the past 20 days prior to arrival. These Guests may be able to sail but will be unable to visit The Bahamas.
  • For cruises that include a stop in Jamaica, please note that in addition to the locations noted above, officials there also will not allow Guests who have traveled from, to or through Singapore within 14 days of arrival to come ashore. These Guests will be unable to sail.

Temporary Cancellation Policy Update

Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our guests. These adjustments may continue to evolve as more information becomes available.

Disney Magic European Sailings

  • Currently, we have not made any changes to our European itineraries, though we are closely following the situation in Italy. We continue to monitor global developments and follow the guidance of public health authorities and ports of call regarding who they will allow to disembark based on travel history and health screenings. We will notify guests should itinerary changes be necessary.
  • Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for future sailing within 15 months of their original sail date by calling us at 1-866-325-2112 or 407-566-3510 or contacting their travel agent. The credit is non-refundable and standard prevailing rates will apply.
  • Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020, European sailings may delay their final payment to 30 days prior to their sailing.

Disney Magic sailings through May 8, 2020, and Disney Dream, Disney Fantasy and Disney Wonder Sailings through May 31, 2020

  • All Guests scheduled to depart on the Disney Magic between now and May 8, 2020, and the Disney Dream, Disney Fantasy and Disney Wonder between now and May 31, 2020, can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 12 months of their original sail date by calling us at 1-866-325-2112 or 407-566-3510 or contacting their travel agent. The credit is non-refundable and standard prevailing rates will apply.

Disney Cruise Line Coronavirus (COVID-19) Additional Information

Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. Some of these procedures include:

  • Training for all of our Crew Members on how best to prevent the spread of illness onboard.
  • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
  • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
  • Cleaning of all staterooms twice a day, and additional disinfection when necessary.
  • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.

According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. In addition, Disney Cruise Line has hand sanitizer wipes and sanitation stations conveniently available in multiple places on its ships. Guests can also cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth.

Book A Disney Vacation Now!