Disney Cruise Ship Unable to Set Sail With Passengers on Board

Disney has grown its Cruise Line quite a lot over the last few years. What started with the Disney Magic in 1996 has grown into a whole fleet consisting of five ships, including the Magic, Wonder, Dream, Fantasy, and now the Disney Wish, which was introduced this year.

Disney

So far, it’s been smooth sailing aboard all five ships as Guests explore and have fun discovering everything there is to experience on each ship.

However, one ship had trouble leaving the dock recently due to an unexpected reason.

disney wonder

Yesterday we learned that passengers on board the Disney Wonder were actually stuck and had their departure time delayed due to issues with the local tugboat companies. There was apparently a strike with the tugboat companies, meaning the ship had no choice but to remain docked until the issue was resolved.

This was confirmed in a tweet from Brooke Geiger McDonald (@BrookeGMcDonald), a passenger aboard the ship:

Update to Disney Cruise Line Health & Safety Policies

Beginning Sept. 23, 2022, for sailings aboard the Disney Dream, Disney Fantasy, Disney Wish and Disney Wonder and beginning Nov. 7, 2022, for sailings aboard the Disney Magic, fully vaccinated Guests are no longer required to participate in COVID-19 testing in order to sail. Guests who are NOT fully vaccinated must continue providing proof of a negative COVID-19 test taken one to 3 days before the sail date. However, Guests who are not fully vaccinated will no longer be required to complete a second test at the terminal on embarkation day.

The following SeaMail will be sent to guests who have booked through travel agents on impacted sailings:

Dear [Guest Who Booked Through A Travel Agent],

All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to the COVID-19 testing requirements for your sailing.

Earlier this month, we communicated that beginning on September 2, 2022, for sailings departing U.S. and Canadian ports, Disney Cruise Line will only require Guests ages 12 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the U.S. Centers for Disease Control and Prevention (CDC).

Additionally, beginning September 23, 2022, for Disney Wonder, Disney Dream, Disney Fantasy, and Disney Wish sailings departing the U.S., fully vaccinated Guests are no longer required to participate in COVID-19 testing. Unvaccinated Guests (ages 11 and younger) will need to submit proof of a negative COVID-19 test taken 1-3 days before the sail date. Unvaccinated Guests will no longer be required to complete a second COVID-19 test at the terminal on embarkation day. Acceptable vaccines and testing information for Guests ages 11 and younger can be found in the Know Before You Go section of DisneyCruise.com. 

 COVID-19 Testing Requirements for Disney Wonder, Disney Dream, Disney Fantasy, and Disney Wish sailings from the U.S. beginning September 23, 2022Face Coverings
Fully Vaccinated Guests(All guests ages 12 and over) No testing required. Optional
Not Fully Vaccinated Guests(Ages 11 and younger)Pre-Embarkation Testing:COVID-19 test 1-3 days before the sail date. The test must be a rapid or lab-based PCR test, or Nucleic Acid Amplification Test (NAAT). Rapid antigen tests are not accepted. Optional, Highly Recommended

Upload Proof of Vaccination and/or COVID-19 Test Results

In order to sail, all guests 12 and older (who are required to be vaccinated), plus those under 12 that are vaccinated, must upload their proof of vaccination to the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day. Unvaccinated Guests must upload a negative COVID-19 test result to the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day. Uploading these documents is a requirement for adults and children, regardless of age. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.

The Disney Dream docks at Castaway Cay, Disney’s private island in the tropical waters of the Bahamas, reserved exclusively for Disney Cruise Line guests. In a setting of crystal-clear turquoise waters, powdery white-sand beaches and lush landscapes, the 1,000-acre island offers one-of-a-kind areas and activities for every member of the family. (David Roark, photographer)

After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” or “Clear to Sail” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port.

It is also recommended that Guests bring a copy of their proof of vaccination or negative COVID- test result with them to the port. Guests who fail to upload proof of vaccination and/or COVID-19 test results may be delayed or denied boarding. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132.

Back-to-Back Sailings

Guests who are not fully vaccinated and traveling on back-to-back sailings will be required to complete a COVID-19 test between sailings, paid for by Disney Cruise Line.

Guests Recently Recovered from COVID-19

In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered,” with the appropriate documentation and subsequent approval. Not-fully vaccinated Guests who are considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the pre-embarkation phase of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.

Online Check-in

You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.

As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.

Guests booked on the Disney Wonder, Disney Dream, Disney Fantasy or Disney Wish September 23, 2022, through December 31, 2022 may modify or cancel their sailing by September 12, 2022 without any Disney-imposed cancellation fees. Please contact your travel agent for details on how to cancel or modify your booking. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after September 13, 2022.

We look forward to welcoming you aboard soon.

Sincerely,

The Cast and Crew

Disney Cruise Line

A Royal Invitation to Arendelle: A Frozen Dining Adventure

World Princess Week may already be halfway over, but there is still plenty of time left to celebrate and discover the princess that’s inside everyone! Today, we’re making a very special journey as we embark on the Disney Wish to honor our two favorite queens – Anna and Elsa. These heroines inspire us with their acts of bravery, sense of adventure and sisterhood and stories of love that could melt anybody’s heart.

Speaking of love, guests can now help Queen Anna and Kristoff celebrate their love story during Arendelle: A Frozen Dining Adventure aboard the Disney Wish, the newest ship in the Disney Cruise Line fleet. This first-of-its-kind theatrical dining experience picks up where Walt Disney Animation Studios’ “Frozen 2” left off by inviting guests to attend a royal engagement party for Queen Anna and Kristoff! Queen Elsa and Olaf host the celebration with catering provided by their friend Oaken’s “Hearty Party Planning Services.” For the first time in ever, guests can dine inside the iconic Arendelle castle as they enjoy live musical performances by their favorite characters, sparkling special effects and an exciting grand finale that brings everyone to their feet.

Today, we’re sharing a special message from Oaken as he prepares for the festivities and even quizzes the newly engaged couple to find out just how well they really know each other! Check it out below.

Update to Disney Cruise Line Health and Safety Protocols

Today, August 15, Disney Cruise Line announced an update to our Health and Safety Protocols regarding vaccination requirements.

COVID-19 Vaccination: For sailings departing US and Canadian ports through September 1, 2022, Disney Cruise Line requires Guests ages 5 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the US Centers for Disease Control and Prevention (CDC).

Beginning September 2, 2022, for sailings departing US and Canadian ports, Disney Cruise Line will require Guests ages 12 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the CDC. In consideration of CDC guidance, Disney Cruise Line highly recommends that Guests ages 11 and younger be fully vaccinated before sailing.

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types for Guests ages 5 and older: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).

For Guests ages 5 and older, the Centers for Disease Control and Prevention (CDC) defines fully vaccinated as 14 days after receiving one of the following:

  • A single dose of an accepted 1-dose vaccine.
  • The second dose of an accepted 2-dose vaccine.
  • The full series of an active (not placebo) COVID-19 vaccine in the US-based AstraZeneca or Novavax COVID-19 vaccine trials.
  • The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart).

Disney Cruise Line accepts Pfizer and Moderna for Guests ages 4 and younger; Sinopharm (BBIBP-CorV, VeroCell) for Guests ages 3 through 4; and Sinovac (CoronaVac) for Guests ages 6 months to 3 years old.

For Guests ages 4 and younger, the CDC defines fully vaccinated as receiving one of the following:

  • 3 doses of Pfizer: the second dose administered 21 days after the first; and the third dose administered 56 days after the second.
  • 2 doses of Moderna: the second dose administered one month after the first.
  • 2 doses of Sinopharm BBIBP-CorV (VeroCell): the second dose administered 21-28 days after the first.
  • 2 doses of Sinovac-CoronaVac: the second dose administered 14-28 days after the first.

COVID-19 Testing For Guests Fully Vaccinated: Fully vaccinated Guests on sailings departing US and Canadian ports must provide proof of a negative COVID-19 test result (paid for by the Guest) taken one to 2 days before setting sail to be exempt from embarkation testing at the terminal. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms that you are negative for COVID-19 prior to traveling to the terminal. Pre-trip test results must be uploaded into the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day.

Antigen tests must be completed using a proctored in-person or telehealth service and come with digital results that can be uploaded to the Safe Passage website. A nucleic acid amplification test (NAAT) or PCR test also is acceptable. Guests can purchase COVID-19 tests through the Inspire Diagnostics Safe Passage website, or obtain a test from any independent online testing supplier or pharmacy.

Fully vaccinated Guests who upload their pre-trip test results to the Safe Passage website by midnight prior to embarkation day will be exempt from embarkation testing. Fully vaccinated Guests who do not upload test results by midnight prior to embarkation day must be tested at the terminal on embarkation day before boarding the ship and will be charged for the cost of the test. Guests with positive COVID-19 test results are required to complete a second confirmatory test. Guests with confirmed positive test results—as well as those sharing the same stateroom and other close contacts—will be denied boarding.

The cost of embarkation tests for fully vaccinated Guests will be $74.00 (USD) plus tax for the initial antigen test, and, if needed, $125.00 (USD) plus tax for a confirmatory PCR test, charged at the time of service. For Canada sailings, the cost of embarkation tests for fully vaccinated Guests will be $95.00 (CAD) plus GST for the initial antigen test, and, if needed, $160.00 (CAD) plus GST for a confirmatory PCR test, charged at the time of service.

COVID-19 Testing For Guests Not Fully Vaccinated: Guests who are not fully vaccinated must provide proof of a negative COVID-19 test taken one to 3 days before the sail date. The test should be a Nucleic Acid Amplification Test (NAAT), a rapid PCR test or a lab-based PCR test. Rapid antigen tests are not accepted. This will be the first of 2 tests required for Guests not fully vaccinated; the second test will be conducted at the terminal on embarkation day.

Guests who are not fully vaccinated are required to complete a COVID-19 test at the terminal prior to boarding on embarkation day (paid for by Disney Cruise Line). Guests with positive COVID-19 test results are required to undergo a second confirmatory test. Guests with confirmed positive test results—as well as those sharing the same stateroom and other close contacts—will be denied boarding.

Upload Proof of Vaccination and/or COVID-19 Test Results: In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination or negative COVID-19 test results on the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. Inspire Diagnostics is Disney Cruise Line’s third-party partner for COVID-19 testing and vaccination verification. To learn more about how to provide proof of negative COVID-19 test result, please visit disneytraveltradeinfo.com/dcl

Back-to-Back Sailings: All Guests on consecutive, back-to-back sailings, regardless of age and vaccination status, will be required to complete a COVID-19 test between sailings, paid for by Disney Cruise Line.

Guests Recently Recovered from COVID-19: In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit disneytraveltradeinfo.com/dcl

The following SeaMail was sent to guests on Disney Wonder, Disney Dream, Disney Fantasy or Disney Wish sailings between Sept. 2, 2022 and Dec. 31, 2022: 

Dear [Guest who booked with a Travel Agent],

All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to the COVID-19 vaccination and testing requirements for your sailing.

Beginning September 2, 2022, for sailings departing U.S. and Canadian ports, Disney Cruise Line will only require Guests ages 12 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the U.S. Centers for Disease Control and Prevention (CDC). In consideration of CDC guidance, Disney Cruise Line highly recommends that Guests ages 11 and younger be fully vaccinated before sailing.

As a reminder, for sailings departing U.S. and Canadian ports before September 2, 2022, Disney Cruise Line will still require Guests ages 5 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the CDC.

COVID-19 Vaccination Requirements

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types for Guests ages 5 and older: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).

For Guests ages 5 and older, the CDC defines fully vaccinated as 14 days after receiving one of the following:

  • A single dose of an accepted 1-dose vaccine
  • The second dose of an accepted 2-dose vaccine
  • The full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
  • The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts only the following vaccines for Guests ages 4 and younger: Pfizer, Moderna, Sinopharm BBIBP-CorV (VeroCell), and Sinovac-CoronaVac.

For Guests ages 4 and younger, the CDC defines fully vaccinated as 14 days after receiving one of the following:

  • Three doses of Pfizer: the second dose administered 21 days after the first; and the third dose administered 56 days after the second
  • Two doses of Moderna: the second dose administered one month after the first
  • Two doses of Sinopharm BBIBP-CorV (VeroCell): the second dose administered 21-28 days after the first
  • Two doses of Sinovac-CoronaVac: the second dose administered 14-28 days after the first

COVID-19 Testing for Guests who are Fully Vaccinated

Pre-Trip Testing: Fully vaccinated Guests on sailings departing U.S. and Canadian ports must provide proof of a negative COVID-19 test result (paid for by the Guest) taken 1-2 days before setting sail. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms that you are negative for COVID-19 prior to traveling to the terminal. Pre-trip test results must be uploaded into the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day. Inspire Diagnostics is Disney Cruise Line’s third-party partner for vaccination verification and COVID-19 testing.

Antigen tests must be completed using a proctored telehealth service and come with digital results that can be uploaded to the Safe Passage website. A nucleic acid amplification test (NAAT) or PCR test also is acceptable. Guests can purchase COVID-19 tests through the Inspire Diagnostics Safe Passage website, or obtain a test from any independent testing supplier.

Embarkation Day Testing: Fully vaccinated Guests who upload their pre-trip test results to the Safe Passage website by midnight prior to embarkation day will be exempt from embarkation testing. Fully vaccinated Guests who do not upload test results by midnight prior to embarkation day must be tested at the terminal on embarkation day before boarding the ship and will be charged for the cost of the test. Guests with positive COVID-19 test results are required to complete a second confirmatory test. Guests with confirmed positive test results—as well as those sharing the same stateroom and other close contacts—will be denied boarding.

The cost of embarkation tests for fully vaccinated Guests will be $74.00 (USD) plus tax for the initial antigen test, and, if needed, $125.00 (USD) plus tax for a confirmatory PCR test, charged at the time of service. For Canada sailings, the cost of embarkation tests for fully vaccinated Guests will be $95.00 (CAD) plus GST for the initial antigen test, and, if needed, $160.00 (CAD) plus GST for a confirmatory PCR test, charged at the time of service.

COVID-19 Testing for Guests who are Not Fully Vaccinated

Pre-Trip Testing: Guests who are not fully vaccinated must provide proof of a negative COVID-19 test taken 1-3 days before the sail date. The test should be a Nucleic Acid Amplification Test (NAAT), a rapid PCR test or a lab-based PCR test. Rapid antigen tests are not accepted. This will be the first of two tests required for unvaccinated Guests; the second test will be conducted at the terminal on embarkation day. 

Embarkation Day Testing: Guests who are not fully vaccinated are required to complete a COVID-19 test at the terminal prior to boarding on embarkation day (paid for by Disney Cruise Line).

Upload Proof of Vaccination and COVID-19 Test Results to Safe Passage Website

In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination and negative COVID-19 test results on the Inspire Diagnostics Safe Passage website by midnight prior to their sailing. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.

After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” or “Clear to Sail” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port.

It is also recommended that Guests bring a copy of their proof of vaccination and negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132.

Guests Recently Recovered from COVID-19

In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.

Face Coverings

Face coverings are not required for Guests outdoors while on board the ship and at designated locations on Castaway Cay. Face coverings are optional in most indoor locations throughout the ship. We continue to strongly recommend unvaccinated guests wear a face covering in all indoor locations. Face coverings are optional on motorcoach transportation and in the cruise terminal and may be required in ports of call based on local government requirements. Face coverings are required in all testing areas.

Online Check-in

You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.

As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.

Guests booked on the Disney WonderDisney Dream, Disney Fantasy or Disney Wish September 2, 2022 through December 31, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by August 29, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after August 30, 2022.

We look forward to welcoming you aboard soon.

Sincerely,

The Cast and Crew
Disney Cruise Line

The following SeaMail was sent to guests with Disney Magic sailings between Sept. 30, 2022 and Dec. 31, 2022:

Dear [Guest who booked with a Travel Agent],

All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to the COVID-19 vaccination and testing requirements for your sailing.

Beginning September 2, 2022, for sailings departing U.S. and Canadian ports, Disney Cruise Line will only require Guests ages 12 and older to be fully vaccinated against COVID-19 at the time of sailing, as defined by the U.S. Centers for Disease Control and Prevention (CDC). In consideration of CDC guidance, Disney Cruise Line highly recommends that Guests ages 11 and younger be fully vaccinated before sailing.

COVID-19 Vaccination Requirements

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types for Guests ages 5 and older: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).

For Guests ages 5 and older, the CDC defines fully vaccinated as 14 days after receiving one of the following:

  • A single dose of an accepted 1-dose vaccine
  • The second dose of an accepted 2-dose vaccine
  • The full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
  • The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts only the following vaccines for Guests ages 4 and younger: Pfizer, Moderna, Sinopharm BBIBP-CorV (VeroCell), and Sinovac-CoronaVac.

For Guests ages 4 and younger, the CDC defines fully vaccinated as 14 days after receiving one of the following:

  • Three doses of Pfizer: the second dose administered 21 days after the first; and the third dose administered 56 days after the second
  • Two doses of Moderna: the second dose administered one month after the first
  • Two doses of Sinopharm BBIBP-CorV (VeroCell): the second dose administered 21-28 days after the first
  • Two doses of Sinovac-CoronaVac: the second dose administered 14-28 days after the first

COVID-19 Testing for Guests who are Fully Vaccinated

Pre-Trip Testing: Fully vaccinated Guests on sailings departing U.S. and Canadian ports must provide proof of a negative COVID-19 test result (paid for by the Guest) taken 1-2 days before setting sail. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms that you are negative for COVID-19 prior to traveling to the terminal. Pre-trip test results must be uploaded into the Inspire Diagnostics Safe Passage website by midnight prior to embarkation day. Inspire Diagnostics is Disney Cruise Line’s third-party partner for vaccination verification and COVID-19 testing.

Antigen tests must be completed using a proctored telehealth service and come with digital results that can be uploaded to the Safe Passage website. A nucleic acid amplification test (NAAT) or PCR test also is acceptable. Guests can purchase COVID-19 tests through the Inspire Diagnostics Safe Passage website, or obtain a test from any independent testing supplier.

Embarkation Day Testing: Fully vaccinated Guests who upload their pre-trip test results to the Safe Passage website by midnight prior to embarkation day will be exempt from embarkation testing. Fully vaccinated Guests who do not upload test results by midnight prior to embarkation day must be tested at the terminal on embarkation day before boarding the ship and will be charged for the cost of the test. Guests with positive COVID-19 test results are required to complete a second confirmatory test. Guests with confirmed positive test results—as well as those sharing the same stateroom and other close contacts—will be denied boarding.

The cost of embarkation tests for fully vaccinated Guests will be $74.00 (USD) plus tax for the initial antigen test, and, if needed, $125.00 (USD) plus tax for a confirmatory PCR test, charged at the time of service. For Canada sailings, the cost of embarkation tests for fully vaccinated Guests will be $95.00 (CAD) plus GST for the initial antigen test, and, if needed, $160.00 (CAD) plus GST for a confirmatory PCR test, charged at the time of service.

COVID-19 Testing for Guests who are Not Fully Vaccinated

Pre-Trip Testing: Guests who are not fully vaccinated must provide proof of a negative COVID-19 test taken 1-3 days before the sail date. The test should be a Nucleic Acid Amplification Test (NAAT), a rapid PCR test or a lab-based PCR test. Rapid antigen tests are not accepted. This will be the first of two tests required for unvaccinated Guests; the second test will be conducted at the terminal on embarkation day. 

Embarkation Day Testing: Guests who are not fully vaccinated are required to complete a COVID-19 test at the terminal prior to boarding on embarkation day (paid for by Disney Cruise Line).

Upload Proof of Vaccination and COVID-19 Test Results to Safe Passage Website

In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination and negative COVID-19 test results on the Inspire Diagnostics Safe Passage website by midnight prior to their sailing. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of

your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.

After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” or “Clear to Sail” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port.

It is also recommended that Guests bring a copy of their proof of vaccination and negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132.

Guests Recently Recovered from COVID-19

In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.

Face Coverings

Face coverings are not required for Guests outdoors while on board the ship and at designated locations on Castaway Cay. Face coverings are optional in most indoor locations throughout the ship. We continue to strongly recommend unvaccinated guests wear a face covering in all indoor locations. Face coverings are optional on motorcoach transportation and in the cruise terminal and may be required in ports of call based on local government requirements. Face coverings are required in all testing areas.

Online Check-in

You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.

As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.

Guests booked on the Disney Magic September 30, 2022 through December 31, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by August 29, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after August 30, 2022.

We look forward to welcoming you aboard soon.

Sincerely,

The Cast and Crew
Disney Cruise Line

Disney Cruise Line Helps Children in Port Towns

Disney Wish has set sail to great fanfare. The “floating castle” has had many celebrations to toast its tenure in Disney Cruise Lines fleet, but one was particularly special. To celebrate the Disney Wish, Disney Cruise Line has launched the “Wishes Set Sail” program. This all-new initiative is developed to support various youth activities in key port communities.

Disney leaders announced that Junior Achievement Bahamas and the Boys & Girls Clubs of Central Florida Brevard County Branches are the first initiatives to receive donations as part of this campaign that hopes to make an impact on the lives of the youth in port communities. 

Port communities tend to be impoverished, and they often depend on tourism to support their economy. This initiative will provide programs and funding designed to help the children in these communities receive education, scholarships, career opportunities, financial literacy, and social outreach. 

The first donations went to Junior Achievement Bahamas and the Boys & Girls Clubs of Central Florida Brevard County. That’s only the beginning too! During its inaugural season, the Wishes Set Sail program will donate over $400,000 to various locations around the world where Disney Cruise Line often docks. 

A representative for Disney said, “I am pleased to share that “Wishes Set Sail” continues Disney Cruise Line’s dedication to inspire youth to pursue maritime careers. For example, onboard the Disney Wish and the Disney Wonder, Captain Minnie Mouse leads young captain hopefuls in an all-new onboard marine-themed STEM activity. Additionally, Disney Cruise Line developed a scholarship program in partnership with the LJM Maritime Academy in Nassau for female cadets aspiring to become ship captains and shipboard leaders. The scholarships include tuition to the three-year program – two years of study at the academy and one year of service aboard a Disney ship.”

Check out the video below to see Captain Minnie and friends celebrate this announcement at Coco Cay: