Today marks the deadline for Walt Disney World Annual Passholders to decide to cancel their passes. Ahead of this, the resort has shared the calculations that will be used to determine how much guests will be refunded.
The refund amount, if any, for each pass circumstance is unique and based on factors such as: new or renewal, down payment amount, refunds to date, activation date, etc.
If the total amount that you paid for your pass(es) (minus any refunds already given and any payments waived, returned or not collected) exceeds the “usable value” (see below) of your pass(es), that excess will be refunded to you.
The usable value of your pass(es) equals the total sale price of your pass(es) multiplied by the number of days that you could have visited any park prior to March 16 and divided by the total number of access days to any park permitted under the pass(es) at pass activation.
If you made a payment between July 11, 2020 and August 11, 2020 or a payment between March 14, 2020 and April 4, 2020 that was not already refunded, your refund will be at least the amount of any such payment(s).
Passholders looking to cancel their passes can utilize the personalized link in the email from Disney Destinations on July 14, 2020, or call V.I.PASSHOLDER Support at (407) 939-7277 if paid in full or (888) 701-4100 (Option 3) if on the Monthly Payment Plan by tomorrow, August 11th.
It’s a good day to be a Walt Disney World Annual Passholder! Annual Passholders (including ourselves) are receiving an additional one month extension to their Annual Passes which can be spotted in your My Disney Experience App.
Recently, Disney released a reopening policy option with a deadline date of August 11, 2020 for Passholders to select between two options. Disney has already begun adding the promised additional month.
Reopening Policy Options: We know that many Passholders are excited to get back to the magic—and we’re eager to see our cherished Passholders, too. We also recognize that Park reservations will change the way that many of our Passholders use their pass. With that in mind, we are offering these alternative options to manage your pass.
If you are an Annual Passholder that has paid in full, your options are:
Receive an additional one-month (30 days) extension to your pass (unless you choose to cancel your pass). This additional month will automatically be processed and visible in your My Disney Experience account over the coming weeks.
If you prefer, and in lieu of the one-month extension, you may choose to cancel your annual pass(es). Your pass will remain valid through August 11, 2020 and will be canceled effective August 12, 2020. You will be refunded for the remaining access days of your annual pass from July 11, 2020 through your pass expiration date (as extended, if applicable). Refunds to original form of payment can be expected by mid- to late September. Refunds may take up to an additional month to receive if original form of payment is not available. To request this option, contact V.I.PASSHOLDER Support at (407) 939-7277.
If you are an Annual Passholder on the monthly payment plan, your options are:
Receive an additional one-month (30 days) extension to your pass(es) (unless you choose to cancel your pass(es)). This additional month will automatically be processed and visible in your My Disney Experience account over the coming weeks.
If you prefer, and in lieu of the additional one-month extension, you may choose to cancel your annual pass(es). If you choose this option, monthly payments will be stopped starting August 12, 2020. Your pass(es) will remain valid through August 11, 2020 and will be canceled effective August 12, 2020. Any payments made between July 11, 2020 and August 11, 2020 will be retroactively refunded. If you made a payment between March 14, 2020 through April 4, 2020 that was not already refunded, that payment will also be retroactively refunded. Refunds to original form of payment can be expected by mid- to late September. Refunds may take up to an additional month to receive if original form of payment is not available. To request this option, contact V.I.PASSHOLDER Support at (407) 939-7277.
Now through August 11, 2020, call V.I.PASSHOLDER Support at 407-939-7277 to cancel your pass or for assistance on any individual concerns. Please note that once submitted, selections cannot be changed. Please note: We will email Annual Passholders these details in phases over the course of several hours beginning the afternoon of July 14.
Walt Disney World has just released full details regarding additional extension options, plus how to seek a cancellation and refund. You can check out the full details below, and make sure to keep in mind the important August 11 deadline for cancellations and refunds:
Reopening Policy Options
We know that many Passholders are excited to get back to the magic—and we’re eager to see our cherished Passholders, too. We also recognize that Park reservations will change the way that many of our Passholders use their pass. With that in mind, we are offering these alternative options to manage your pass.
If you are an Annual Passholder that has paid in full, your options are:
Receive an additional one-month (30 days) extension to your pass (unless you choose to cancel your pass). This additional month will automatically be processed and visible in your My Disney Experience account over the coming weeks.
If you prefer, and in lieu of the one-month extension, you may choose to cancel your annual pass(es). Your pass will remain valid through August 11, 2020 and will be canceled effective August 12, 2020. You will be refunded for the remaining access days of your annual pass from July 11, 2020 through your pass expiration date (as extended, if applicable). Refunds to original form of payment can be expected by mid- to late September. Refunds may take up to an additional month to receive if original form of payment is not available. To request this option, contact V.I.PASSHOLDER Support at (407) 939-7277.
If you are an Annual Passholder on the monthly payment plan, your options are:
Receive an additional one-month (30 days) extension to your pass(es) (unless you choose to cancel your pass(es)). This additional month will automatically be processed and visible in your My Disney Experience account over the coming weeks.
If you prefer, and in lieu of the additional one-month extension, you may choose to cancel your annual pass(es). If you choose this option, monthly payments will be stopped starting August 12, 2020. Your pass(es) will remain valid through August 11, 2020 and will be canceled effective August 12, 2020. Any payments made between July 11, 2020 and August 11, 2020 will be retroactively refunded. If you made a payment between March 14, 2020 through April 4, 2020 that was not already refunded, that payment will also be retroactively refunded. Refunds to original form of payment can be expected by mid- to late September. Refunds may take up to an additional month to receive if original form of payment is not available.To request this option, contact V.I.PASSHOLDER Support at (407) 939-7277.
Now through August 11, 2020, call V.I.PASSHOLDER Support at 407-939-7277 to cancel your pass or for assistance on any individual concerns. Please note that once submitted, selections cannot be changed.
During the initial Disney Park Pass system launch, some Annual Passholders reported not being able to make any additional theme park reservations outside of the ones they were able to make tied to their resort booking. Now, Disney has updated verbiage on the site to indicate that Annual Passholders can make theme park reservations for up to 3 days at a time and for their length of stay if staying at a Disney Resort or other select hotel.
UPDATED – Annual Passholders staying at select Disney Resort or other select hotels with valid theme park admission are eligible to make theme park reservationsfor each day of their stay(s), and now in addition, all Annual Passholders are eligible to make theme park reservations for up to 3 days at a time on a rolling basis. Once you use a theme park reservation, you can make another reservation for a future date.
It seems Annual Passholders are no longer limited to either 3 Disney Park Pass reservations or a set number of reservations allotted through a resort booking.
If you’re an Annual Passholder, make sure you go in and book your extra reservations!
If you’re a Walt Disney World Annual Passholder and pay monthly, you may have noticed a large sum hit your bank account yesterday (July 3) as months worth of payments were pulled from many Passholder’s accounts.
As shared by the Orlando Sentinel, Disney annual passholders were enraged on social media Friday over a glitch in which they were apparently charged a lump sum for their monthly payments. “When we saw our bank account this morning…not very magical,” one woman wrote on social media.
When reached for comment, Disney acknowledged the charges were a mistake and the company was working to fix it. “Passholders on the monthly payment program were incorrectly charged today. We are in the process of reversing these charges and apologize for the inconvenience this caused,” Disney spokeswoman Andrea Finger said in a statement.
On Facebook fan sites and Twitter, Disney fans voiced their frustrations as payments appeared in their bank accounts at a time when many people have seen their income drop because of the coronavirus pandemic. “I got hit for 8 months all at once,” one person wrote.
