Disney Guests Left Devastated After Four Hour Wait

Via InsideTheMagic

Imagine waiting in line for a Disney attraction for hours, only to end up reaching the front of the line to be told the ride is broken? That was the case for some Guests this past week.

rise fail star wars

At Walt Disney World, arguably the most popular attraction can be found at Disney’s Hollywood Studios in Star Wars: Galaxy’s Edge. Rise of the Resistance tends to have the longest wait times in the Park. For Guests looking to skip the line and purchase a single pass for Lightning Lane, the ride is the most expensive option (continuously varying pricing around the $17.00 mark) due to its popularity.

In a recent post on Reddit, Basuit commented on the Walt Disney World subreddit page to share their experience, or lack thereof, with Rise of the Resistance. It seems this Disney Guest waited in the Batuu standby queue for 4 hours, only to have the ride break once they got to the front. Of course, this is always a possibility as rides tend to temporarily go down often; after waiting hours, it would be a tough pill to swallow.

The Guest stated:

Wanted to share our very very disappointing experience with Rise of resistance on 12/23. Started line around 3pm onward and it took almost 200 mins to reach final stage. Right before sitting in to the riders we have been told attraction is temporarily unavailable due to some technical issue and we we’re given ILL pass to come back when attraction becomes available.

stormtroopers rise of the resistance

Not sure if anyone experienced this before but for us it was very painful experience to stand in the line for such a long time and finally they simply said attraction is not available. I felt they could have handled situation in much better way.

As it was almost 7.30 pm and also, due to our other planned activities outside of park we had to call it a day. Not sure if they were able to resolve the issue during last hour, anyone was able to go?

This past week has been an incredibly busy one at Walt Disney World, which is likely why the wait was a whopping 4 hours! As noted in the story, the Guests were given another Lightning Lane pass for the attraction once it was running again, however, after the disappointment from waiting for hours, they decided to go home.

rise of the resistance crowds

Disney describes the attraction as:

An Attraction on a Scale That Is Impressive, Most Impressive
Star Wars: Rise of the Resistance is a massive attraction with multiple ride systems that is unlike anything you’ve ever experienced at Walt Disney World Resort… or anywhere else in the galaxy!
Accept a Mission from the Resistance
The Resistance needs your help! Hidden in the forest outside Black Spire Outpost, the Resistance is gathering recruits for a secret mission.

With the First Order desperate to extinguish the spark of the Resistance, the mission is bound to have unexpected twists and turns. When your transport is captured by an imposing First Order Star Destroyer filled with legions of stormtroopers—and even Kylo Ren!—you’re going to need all the help you can get. Fortunately, a covert team of Resistance fighters—including Rey and BB-8—is at the ready to give you a fighting chance to escape… and a chance for the Resistance to rise.