Disney has just announced some exciting updates to their Genie+ Service. If you plan to visit the Park anytime soon, you will want to understand the new changes before you go.
Disney’s Genie+ service has been in hot water recently. Last weekend was Presidents day at the Disney Park, and it be came clear to Guests that the Genie+ System was not able to accommodate Parks during busier days. Disney’s Genie+ System sold out on two consecutive days last weekend, which left many fans feeling baffled and disappointed when they were unable to use the lighting lane through the service. Guests in Magic Kingdom, Disney’s Animal Kingdom, Disney’s Hollywood Studios, and EPCOT were all effected by Disney Genie Lightning Lane sell-outs.
Today, the Walt Disney Company has announced a new update to the Genie Plus service that will definitely please customers. Starting on March 20, 2023, Guests of the Walt Disney World Resort who purchase Genie+ will receive digital downloads of their Disney PhotoPass attraction photos. Guests will receive digitals downloads of photos that were taken in the Park on the day of their Genie+ purchase. And the best part? The photo digital downloads will come at no additional charge.
This new feature is definitely a ‘plus’ for Genie+. Guests who purchase Genie+ alongside their regular Disney ticket will be able to receive downloadable photos for more than a dozen attractions. Disney has revealed that “Space Mountain, Slinky Dog Dash, Test Track, Expedition Everest” are definitely on that list. This add-on is a huge win for Guests planning to visit Walt Disney World Resort after March 20.
Some Guests are less than pleased to hear about the new addition for one reason- they already bought the PhotoPass! Frans who have already shelled out money for the PhotoPass and now would like a refund. We will have to wait and see what Disney can do for them. Disney is aware of the concerns and questions about the Genie+ system, and they reiterate, “Please know we will keep listening to you and adapting as we focus on making the guest experience even better for more people who visit us here at The Most Magical Place on Earth.”
Other changes to the Genie Plus Service include the new ability to change Genie+ attraction selections in the My Disney Experience app, the ability to automatically make reservations after purchasing a 1-day, 1-Disney Park ticket, and new updates to their dining reservation policy that will make it more lenient to Guests who need to cancel or modify.
These new changed to the Disney Genie+ Service and incredibly exciting to hear. Fans are thrilled to know that the Walt Disney Company is actively listening to their concerns and adapting their services.
