Disney+ Launch a Success for Some, A Headache For Others; Disney Releases Statement

Posted on by Mathew Corn Disney+

If you’re one of the many Disney+ subscribers who encountered issues this morning upon attempting to log in or access the content library for the streaming service, you aren’t alone. In fact, thousands of users and subscribers have taken to social media to voice their complaints regarding issues with the app and website.

Despite attempting to log on using a secure connection, many have been repeatedly faced with this error code of Wreck-It Ralph and Vanellope stating that there was an issue connecting to the Disney+ service. Other subscribers can’t even seem to log in. Many assumed that the Disney+ website and app would be linked to people’s main Disney accounts, but it appears that some users have had to set up a new login and password just for the service, leading to much confusion.

Even once you manage to get in, trying to reach the home page or content library can lead to other new error codes…

According to reports from CNBC, As of 7:00 a.m. EST, there were roughly 7,300 reports of problems with Disney+, according to Downdetector, a website where users can report problems on apps and websites. If you’re looking to chat with a live support agent, wait times of up to 30 minutes have been reported.

Users from other regions of the United States like Puerto Rico have been receiving error messages that state, “Disney+ is only available in certain regions. Depending on where you are located, you may not be able to access Disney+.” Originally slated to launch with full availability in the United States, the Puerto Rico launch has now been delayed to November 19th. Many users based in Canada have also reported receiving the same error message.

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An official statement from Disney claims that the “consumer demand for Disney+ has exceeded our high expectations.” Disney was well aware of the estimated subscriber count and even purchased a majority of ownership in BAMTech Media back in 2017 when the streaming service was initially announced in order to boost their streaming capabilities.

We’ll keep you updated on the status of Disney+ as the remainder of its launch day plays out.

Disney+ & ESPN+ To Run Starz Ads

Posted on by Mathew Corn Disney+

According to The Verge, Disney+ and ESPN+ will run ads for the premium cable channel as part of an agreement to regain streaming rights for Disney films. Disney previously licensed out films to be streamed by Starz, like Star Wars: The Force Awakens which as we have shared, will be available on Disney+.

Here’s what The Verge has learned:

A display ad will appear on the login page for Disney+ and ESPN+, based on photos seen by The Verge. The ad will appear on Disney+’s Android app and in browsers, the person said.

A Disney spokesperson confirmed that ads are part of a revised licensing deal with Starz that was made in order to have certain titles available on Disney+ at launch. Customers will see a display ad prompting them to sign up for Starz, but there aren’t any ads within the actual Disney+ or ESPN+ service once they sign in.

Disney+ was previously advertised as 100% ad-free, with Kevin Mayer, head of Disney’s Direct-to-Consumer division, saying “Disney+ will be a wholly subscription-supported service.”

This deal with Starz is part of a problem Disney will face in the coming years as they look to regain streaming rights to tv shows and movies they licensed out for years.

First Look at Ming-Na Wen in The Mandalorian

Posted on by Mathew Corn Disney+

Vanity Fair broke the news today that Actress Ming-Na Wen (“Mulan”) will appear in “The Mandalorian”. Wen will play Fennec Shand, a silent assassin who comes face to face with “The Mandalorian”. Watch Ming-Na Wen’s debut in the latest teaser trailer for “The Mandalorian”.

“The Mandalorian” debuts on November 12th, exclusively on Disney+.

Original Cast to Reprise Their Roles on Disney+ Lizzie McGuire Series

Posted on by Mathew Corn Disney+

Disney has just announced that Hallie Todd, Robert Carradine, and Jake Thomas will all be reprising their roles as Jo, Sam, and Matt McGuire in Lizzie McGuire, the highly anticipated Disney+ series. They join previously announced star and executive producer Hilary Duff. This week, the cast reunited for the first time in 15 years for a read-through of the first episode! As was revealed at D23 Expo 2019, original Lizzie McGuire series creator Terri Minsky will return as showrunner and executive producer of the Disney+ series. Rachel Winter will executive-produce, and Ranada Shepard will co-executive produce.

“We are incredibly excited to bring back one of the most popular Disney Channel series of all time along with some beloved and familiar faces,” said Ricky Strauss, president, Content & Marketing, Disney+. “With Terri at the helm and Hilary, Hallie, Robert, and Jake back after all these years, it’s our honor to welcome the McGuire family into the Disney+ family.”

“Just like there is no Lizzie McGuire without Hilary Duff, there is no McGuire family without Hallie, Robert, and Jake,” added Gary Marsh, president and chief creative officer, Disney Channels Worldwide. “The original series holds a special place in the hearts of so many, and we can’t wait to introduce fans, both old and new, to an older, wiser, yet still perfectly imperfect Lizzie.”

The new Lizzie McGuire story picks up as the titular character is just about to turn 30. She seemingly has it all­—her dream job as an assistant to a fancy New York City decorator, her dream guy, and a picturesque Brooklyn apartment—but things aren’t always as they seem. With a little help from her friends, her loving family, and her 13-year-old alter-ego in animated form, Lizzie navigates the ups and downs of adulthood.