As the Walt Disney Company and Parks find themselves surrounded by seemingly endless controversy, CEO Bob Chapek maintains the helm of the ship, either successfully making it through the treacherous waves of backlash or going down with the ship.
If you have visited the Disney Parks and Resorts in the last few years or been a part of the Disney community in general you will surely know the name, Bob Chapek. Chapek serves as the company’s current CEO, taking over Bob Iger’s multi-decade tenure in early 2020, perhaps the worst time to take over one o the largest corporations in the world.
The exchange of power between Iger and Chapek was swift and came as a bit of a surprise, especially since Bob Chapek ended his position with the company earlier than expected. Now, as reported by CNBC, the relationship between Chapek and Iger is strained after the two had a falling out.
Of course, some of this can be attributed to the ongoing COVID-19 pandemic and the difficulties it caused. Normal times would have most likely allowed Iger and Chapek to work more closely. Iger and Chapek seemed to be ready for the difficult challenge of dealing with a global pandemic together. Back in 2020 during the Walt Disney Company’s Annual Shareholder meeting, Iger said “I can’t think of a better person to succeed me in this role”. Chapek returned the same optimistic view of the future.
One month after these positive comments, then-New York Times columnist Ben Smith published a story after reaching Iger by email where Iger told Smith he would stick around to help run the company, saying “A crisis of this magnitude, and its impact on Disney would necessarily result in my actively helping Bob [Chapek] and the company contend with it, particularly since I ran the company for 15 years!”
Allegedly Chapek was furious when he saw the story and comments. He had not expressed a need or desire for extra help and had not asked for any. At this point, Iger had postponed his retirement as Disney CEO three times already and Chapek felt he was essentially doing it again.
Although a joint effort in running a company during a pandemic would certainly help, “the two executives barely spoke to each other” after this. Apparently, Chapek has a small circle of close confidants with whom he makes and discusses major decisions including longtime right-hand man Kareem Daniel, chief of staff Arthur Bochner, and, to some degree, Chief Financial Officer Christine McCarthy, whom Iger promoted to the role in 2015, according to people familiar with the situation.
Former CEO Bob Iger was not so lucky as to be included in this circle. Back in December, Iger threw a little “going away” type of party, inviting over 50 people to his Brentwood home in suburban Los Angeles. Iger spoke about and discussed his time at the company among other matters. Also in attendance was Chapek, but according to sources, there was little interaction between the two men during the event.
Guests, including veteran Disney executives and television talents such as broadcasters Robin Roberts, David Muir, and Al Michaels were in attendance with Iger and Chapek reportedly sitting at opposite tables. Chapek sat near several of his direct reports, including Daniel. Iger sat next to film director and mogul Steven Spielberg. While Iger spent about 10 minutes publicly praising former colleagues, he barely mentioned Chapek, said the people.
“It was extremely awkward,” said one of the guests, asking to remain anonymous. “The tension was palpable.” According to CNBC, both Iger and Chapek declined to comment on their relationship with each other.
Bob Iger had an accomplished time at the company and any replacement was surely going to have a difficult time replacing him. Iger was beloved by Hollywood and highly respected as a CEO, both by higher-ups and the Disney community in general. Leading the company during the acquisition of Pixar, Marvel and Lucasfilm also helped solidify Iger as the leader Disney needed at the time.
Chapek, meanwhile, has a harder exterior and at times, according to colleagues, struggles with emotional intelligence — which happens to be Iger’s strength.
