A sweet story is going viral, with a kind heart and Buzz Lightyear at the center of it! A little boy left behind his Buzz Lightyear toy, and a Southwest Airline employee decided he was determined to reunite the boy with his toy… with a little extra magic along the way.
As shared via Southwest Airlines Facebook page: “Hagen and his family had landed at Dallas Love Field and were already driving off in a rental car when they realized Hagen’s special buddy was left behind on the plane. By the time they noticed, the plane was already well on the way to its next destination. Eventually, the aircraft made it to Little Rock, where it was scheduled to terminate for the night. That’s where Jason, a Ramp Agent at LIT, noticed Hagen’s left-behind buddy. Jason knew someone was missing their friend badly, so he began some investigating to discover who he belonged to. Soon, a name written on the bottom of the boot caught Jason’s eye: “Hagen.” With the help of Beth, his Coheart, Jason learned there was only one “Hagen” who had traveled on that aircraft that day. Instantly, Jason came up with a plan… A few days later, Hagen and his family received a special surprise in the mail. Not only was his buddy returned, but he arrived in a hand-decorated box, complete with a letter describing his mission at Southwest Airlines, and pictures to boot. “There’s definitely not enough good in this world, and for someone to take the time out of their day to do that for strangers means the world to us.” –Ashley, Hagen’s mom. #SouthwestHeart”
